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First Nations Employment Excellence 

An Online Training Course for Building Culturally Safe and Inclusive Workplaces 

Creating meaningful employment outcomes for First Nations peoples requires more than good intentions. It requires understanding, reflection, accountability and a genuine commitment to cultural safety. 

The First Nations Employment Excellence Online Course equips organisations, leaders and employees with the knowledge and practical tools needed to attract, recruit, onboard and retain First Nations talent in culturally safe and inclusive ways. 

This foundational learning experience has been informed by lived experience, deep listening and research, drawing on a significant research project that explored First Nations employees' experiences of leadership and management within corporate settings. 

More than a compliance exercise, this course provides a practical foundation for ongoing conversations, reflection and action that support meaningful workplace change. 

WHY WE CREATED THIS COURSE

For many years, our Founder Tiffanie has been quietly working alongside organisations, communities and leaders to better understand and improve the workplace experiences of First Nations peoples. 

Recently, she finalised a research project in partnership with the University of New South Wales, examining First Nations employees' experiences of leadership and management in corporate environments. 

The findings reinforced what many First Nations employees have shared for years: 

  • Cultural safety cannot be assumed. 

  • Recruitment processes often contain unintended barriers. 

  • Unconscious bias continues to influence workplace experiences. 

  • Racism and exclusion can impact employee wellbeing, engagement and retention. 

  • Many organisations want to do better but are unsure where to start. 

The First Nations Employment Excellence Online Course was developed to help bridge this gap by providing practical, evidence-informed guidance that organisations can use immediately. 

WHAT MAKES THIS COURSE DIFFERENT?

Grounded in Lived Experience 

This training has been shaped by the voices of First Nations employees and communities, ensuring the content reflects real workplace experiences rather than theoretical concepts alone. 

Backed by Research 

The course draws upon contemporary research, literature reviews and best-practice approaches to workforce equity, cultural safety and inclusion. 

Designed for Practical Application 

Participants receive practical tips, self-reflection activities and workplace strategies that can be applied immediately within their teams and organisations. 

A Foundation for Meaningful Conversations 

This online course is intentionally designed as a foundational learning platform. 

While online learning builds awareness and capability, meaningful change happens through continued conversations, leadership commitment and ongoing action. 

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WHAT YOU'LL LEARN

The course follows the First Nations employment journey and provides practical guidance across every stage of the employee lifecycle. 

​Module 1: Understanding Cultural Safety and Workplace Inclusion 

Participants will explore: ​

  • Historical and systemic barriers impacting employment outcomes 

  • How racism manifests in workplace settings 

  • Unconscious bias and its impact on decision-making 

  • Cultural safety and belonging 

  • The role every employee plays in creating inclusive workplaces 

Module 2: Attraction 

Participants will learn how to: 

  • Create culturally inclusive employment branding 

  • Develop culturally safe job advertisements 

  • Engage authentically with First Nations communities 

  • Remove barriers in attraction processes 

  • Increase the visibility of First Nations representation 

Module 3: Recruitment 

Participants will explore: 

  • Unconscious bias in recruitment 

  • Fair and culturally responsive assessment practices 

  • Inclusive interview approaches 

  • Culturally sensitive recruitment methodologies 

  • First Nations representation in recruitment processes 

  • Anti-racism principles in hiring 

Module 4: Onboarding 

Participants will learn strategies to: 

  • Create culturally responsive onboarding experiences 

  • Establish culturally safe workplaces from day one 

  • Support First Nations employees through mentoring and connection 

  • Communicate cultural leave and support options 

  • Build trust and belonging 

Module 5: Retention and Career Development 

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Participants will explore: 

  • Creating workplaces where First Nations employees thrive 

  • Recognising and addressing cultural load 

  • Supporting career progression and leadership development 

  • Building culturally affirming workplaces 

  • Responding appropriately to incidents of racism 

  • Continuous improvement through employee feedback 

Module 6: Self-Assessment and Continuous Improvement 

Participants will be introduced to practical practical checklists covering: 

  • Anti-racism 

  • Unconscious bias 

  • Cultural competency 

  • Organisational cultural safety 

  • Workforce inclusion 

  • Measurement and evaluation 

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WHO IS THIS COURSE FOR?

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This course is suitable for: 

  • People leaders and managers 

  • Human Resources professionals 

  • Talent and Recruitment teams 

  • Diversity, Equity and Inclusion practitioners 

  • Executive leaders 

  • Government agencies 

  • Corporate organisations 

  • Organisations committed to reconciliation and workforce inclusion 

LEARNING OUTCOMES

By the end of this course participants will be able to: 

✔️ Recognise barriers that impact First Nations employment experiences 

✔️ Understand cultural safety principles and workplace responsibilities 

✔️ Identify and challenge unconscious bias 

✔️ Apply culturally safe approaches across the employment lifecycle 

✔️ Support First Nations colleagues in meaningful and respectful ways 

✔️ Contribute to more inclusive and equitable workplaces 

✔️ Participate in ongoing conversations that drive organisational change 

COURSE FORMAT

Delivery 

Online, self-paced learning 

Access 

Available anytime, anywhere 

Duration 

The course takes approximately 45 minutes to complete 

Resources Included 

  • Reflection activities 

  • Downloadable resources 

  • Self-assessment frameworks 

  • Continuous improvement resources 

INVESTMENT

Pricing Available on Request 

To ensure we provide the most appropriate solution, pricing is available on request and can be tailored to: 

  • Number of participants 

  • Single-site or multi-site delivery 

  • Enterprise licensing requirements 

  • Leadership group access 

  • Additional facilitated workshops 

  • Organisational customisation requirements 

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BOOK A COURSE DEMONSTRATION

See the Course in Action 

Interested in learning more? 

Book a complimentary demonstration with Tiffanie, Founder of MBC, to explore: 

  • Course content and learning outcomes 

  • Organisational licensing options 

  • LMS compatibility and implementation 

  • Customisation opportunities 

  • Facilitated discussion sessions 

  • Workforce inclusion and reconciliation objectives 

 

OUR COMMITMENT 

At MBC, we believe meaningful change starts with listening. 

This course reflects years of work, research, collaboration and conversations with First Nations peoples. It has been developed to support organisations in creating workplaces where First Nations employees feel respected, valued, supported and empowered to succeed. 

The First Nations Employment Excellence Online Course is not the end of the journey. 

It is the beginning of deeper learning, stronger relationships and meaningful action. 

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Ready to Build a More Culturally Safe Workplace? 

Empower your people with practical knowledge, evidence-based strategies and culturally informed approaches that support lasting organisational change.

Book a demonstration with Tiffanie today.  

Acknowlegment of Country

We acknowledge the Traditional Owners of the land, sea and skies - the First Peoples of Australia. We are grateful to those who have come before us and who have nurtured and protected Country for future generations, and we pay our respects to Elders past and present.

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